Personalized Patient Experience
Objective 1: Tailor Digital Patient & Caregiver Education
Digital Solution Value Proposition: Digital Patient Education to Support Personalized Patient Experience
The Impact:
One program leveraging the patient portal to provide educational content related found high rates of digital activity: 92% of patients invited had registered for the patient portal and 64% of digital education items sent were read, improving patient outcomes and reducing provider burden.
How to deploy: Approaches to Virtual Care Deployment
- Refer patients to available digital patient education solutions to increase shared decision making in treatment planning and reduce patient financial toxicity. Learn more about solution impact here.
Objective 2: Integrate Technology & Culturally Sensitive Care
Digital Solution Value Proposition: Digital solutions and Culturally Sensitive Care
To ensure that digital health solutions do not exacerbate disparities in access to care and financial toxicity, health systems must take care to design infrastructure and policies that enable culturally sensitive care.
Health systems must account for the fact that digital health solution adoption will depend on technology access, abilities, and preferences, and provide options for further support with digital application access and use.
Pro Tip
Learn more about the hallmarks of high-quality virtual care through DiMe IMPACT Resources.
How to deploy: Approaches for Digitally-Enabled Culturally Sensitive Caret
- Assess needs of at-risk patients via task force outreach and patient risk assessment.
- Provide direct access to technology.
- Provide counseling on how to access and navigate patient portals.
- Provide practice sessions to ensure smoother telehealth visits.
Objective 3: Connect Patients to Psychosocial Support
Digital Solution Value Proposition: Connect Patients to Psychosocial Support
How to deploy: Approaches to Deploying Psychosocial Support
These solutions can help health systems assess patient needs for psychosocial support and can facilitate personalized patient coaching to help patients manage stress, sleep deprivation, anxiety, and depression after a cancer diagnosis.
These solutions can help health systems assess patient needs for psychosocial support and can facilitate personalized patient coaching to help patients manage stress, sleep deprivation, anxiety, and depression after a cancer diagnosis.
These example solutions demonstrate the capabilities of existing solutions to tailor digital education, provide accessible and culturally sensitive care, and improve psychosocial outcomes.
Patient Navigation Application: Clinical and Financial Guidance
Patient Navigation Application: Clinical and Psychosocial Guidance
Patient Navigation Application: Clinical and Financial Guidance
Defining Success & Choosing Solutions
Key performance indicators (KPIs) can be used to measure successful digital health solution implementation. Select KPIs that:
Are measurable
Align with existing data workflows
Work within your system’s existing strategy to improve patient access
Key examples
- % Increase patient reported use of digital health solutions.
- % Increase in proportion of patients participating in cancer clinical trials (opened within or outside of system).
- Establishment of a digital health task force and development of a strategic plan to support equitable technology adoption.
- % Increase in patient-provider conversations about availability of psychosocial support.
Access Example Solutions
Here is a guide of existing solutions to expedite time to diagnosis and treatment; support the provision of high-quality virtual care; and extend clinical research options.
Digital Imaging Platform to Guide Expedited Diagnosis & Treatment
Clinical Decision Support for Treatment Planning
AI/ML Algorithm for Clinical Trial Matching
Digital Solution for Clinical Trial Site Activation
Remote Patient Monitoring and Decentralized Clinical Trials
Remote Patient Monitoring and Decentralized Clinical Trials
Virtual Care Platform to Improve Access, Reduce Cost of Treatment
Virtual Care Platform to Improve Access to Care in Survivorship
At-Home Screening and Detection Tests
Direct-to-Patient Solution to Improve Patient Cost and Psychosocial Outcomes
Digital Marketplace for Clinical Trials
Patient Navigation Application: Clinical and Financial Guidance
Patient Navigation Application: Clinical and Psychosocial Guidance
Patient Navigation Application: Clinical and Financial Guidance
Digital Solution for Psychosocial Support
